Frequently asked questions

Find answers to common questions about our products and services
  • Most kits are suitable for ages 4 - 16. Adult supervision recommended.
  • Yes! All kits are designed for letterbox delivery.
  • Absolutely! They’re gift ready and can be sent directly to the recipient. We can even personalise your kit with a sticker on the front and/or a note in the box.
  • Yes, clear printed instructions are on the back of each kit.
  • Yes! You can add a personalised sticker to the front of the box (for example, “Get Well Soon, Lisa”) and include an optional note inside.
  • Once you have placed your order, we aim to dispatch your order on the same or the next working day.

    Standard deliveries take 2 - 5 working days. This is FREE!

    Express delivery takes 2 - 3 days.

    However, please be aware of delays by couriers which we have no control over.
  • We accept credit card, PayPal and Apple Pay