Frequently asked questions
Find answers to common questions about our products and services
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Most kits are suitable for ages 4 - 16. Adult supervision recommended.
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Yes! All kits are designed for letterbox delivery.
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Absolutely! They’re gift ready and can be sent directly to the recipient. We can even personalise your kit with a sticker on the front and/or a note in the box.
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Yes, clear printed instructions are on the back of each kit.
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Yes! You can add a personalised sticker to the front of the box (for example, “Get Well Soon, Lisa”) and include an optional note inside.
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Once you have placed your order, we aim to dispatch your order on the same or the next working day.
Standard deliveries take 2 - 5 working days. This is FREE!
Express delivery takes 2 - 3 days.
However, please be aware of delays by couriers which we have no control over. -
We accept credit card, PayPal and Apple Pay